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****IMPORTANT MESSAGE****
We will be on vacation between Saturday Oct 26th and Sunday Nov 10th. If you see anything that you wish to purchase during this time frame, go ahead and buy it. BUT, PLEASE DO NOT PAY For the item until my return. I do not want you to be disappointed that you paid for the item and it did not arrive when you expected it....because we weren't here to ship.


Dusty Old Things is located in Long Beach, CA. We have no "Brick and Mortar" shop. All our sales are through the internet only.

We can be reached 7 days a week through our email address. All emails will be answered within 24 hours of receipt.

Email Us at: dustyoldthings@earthlink.net


NEGATIVE COMMENT RESPONSES:
We feel that there is always 2 sides to every story. Unfortunately as a seller, our side doesn't often get told. We work very hard to make this an easy and painless shopping experience. When there are problems, we are truly sorry. If you EVER HAVE A PROBLEM with your purchase, please allow us the opportunity to make it right. There is never an issue so great that something cannot be worked out.

1) Regarding the buyer of the Vintage Musical Owl Decanter. The item was shipped AND insured. Buyer claimed, he did not receive his item. I worked closely with Paypal providing all necessary documentation to prove this was shipped to the buyer. 30 days later, paypal sided with me.

2) Regarding the buyer of the Perfume bottle. I contacted the buyer informing them of a higher rate to ship item. Buyer, declined and stated that they did not want to pay the higher shipping rate, I replied, no problem and I cancelled the order. Buyer retaliated with a negative rating.
Last Updated: 20 Oct 2013 15:32:31 PDT home  |  about  |  terms  |  contact
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